Job Posting – Operations Specialist

We hire exceptional people. We are an exceptional provider.

Marlin Medical Solutions is a premier provider of high-quality medical devices, pharmaceuticals, consumables and equipment for large hospital systems and enterprise companies. In addition, the company also provides concierge services to healthcare professionals to not only manage their practice, but make it exceptional. Marlin Medical offers turnkey solutions with everything needed for a physician to open a practice, from the waiting area to the procedure room.

Why Join Our Team?

  • We offer competitive salaries, health coverage (including medical, vision, and prescription), 401k and Paid Time Off

  • We provide strong leadership, team building and empowerment

  • We offer a culture of accountability and teamwork

  • We encourage professional growth for all employees

Position Summary:
The Operations Specialist works collaboratively with leadership and associates at all levels to bring our mission statement to life in their area(s) of responsibility and stewardship. Oversees the daily operations of an assigned community with emphasis on improving operational performance. Operations Specialists also assist with specific projects that transcend local and regional parameters. Ensures that our business is well-coordinated and productive by managing its policies/procedures and coaching the leaders and associates within their assigned area(s) to align with stated mission, values, objectives and policies/procedures. Because of its broad scope of responsibility, thorough knowledge of company systems and processes is required as well as the ability to plan many different kinds of operational activities. Effective leadership is critical in this position.

Essential Duties:

  • Plan and monitor the day-to-day running of business to ensure smooth progress toward business performance objective

  • Supervise staff from different departments and provide constructive feedback

  • Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvement

  • Manage procurement processes and coordinate material and resources allocation

  • Oversee customer support processes and organize them to enhance customer satisfaction

  • Review financial information and adjust operational budgets to promote profitability

  • Revise and/or formulate policies and promote their implementation

  • Manage relationships/agreements with external partners/vendor

  • Evaluate overall performance by gathering, analyzing and interpreting data and metric

  • Ensure that the company runs with legality and conformity to established regulations

Qualifications:

  • A passion for helping others

  • Excellent organizational and leadership abilities

  • Outstanding communication and people skill

  • Knowledge of industry’s legal rules and guidelines

  • In depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service, human resources, etc.)

  • Working knowledge of data analysis and performance/operation metric

  • Familiarity with MS Office and various business software (e.g. ERP, CRM)

  • BSc/BA in business administration or relevant field preferred; MSc/MA will be a plus.

Job Type: Full-time

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